As sauna specialists, we will provide the perfect piece of equipment for your individual requirements.
Simply Saunas guarantee to look after you from pre-sales advice, through to free delivery and free in-home installation. From the moment you call us we will ensure that the only thing that gets you in a sweat is using your new sauna.
We provide professional after-sales service which includes a 5-Year warranty. All products also come with a 14-day money back guarantee - if you are not happy with any aspect of your sauna when it is arrives, you can send it back for a full refund.
All Zeste products are built to meet and surpass
the stringent safety
and quality levels of the CE certificate. All our products come with
Simply Saunas 5-Year warranties on all wood and glass parts, and 2
years on the CD player and electronics. Even after the warranty expires
we continue to supply all parts, should you require them, at cost
price. We also offer a 14 day money back guarantee - if you don't feel
the sauna is of the quality you were expecting when you come to unpack
and install it, we will take it back for a full refund.
All our products come with the Simply Saunas Guarantee. If you can find the
same product and service at a cheaper price, we will beat it.
All of our products are delivered and installed
free of charge. Our Installation Team will even be able to let you know
an approximate time of arrival for your convenience.
When you call us you can be assured that you will be put through to
someone who can answer all your questions. All our sales and customer service team are fully
versed in the field of infrared saunas and bodycare products, and most use our
products themselves.
All our saunas include a 5-year Simply Saunas
Warranty on all wood and glass, and 2 years on the CD player and
electronics. If there
are any faults with the sauna within this period, parts and simple
replacement instructions will be sent out free of charge. After the
warranty expires, we will continue supplying parts at cost price.
Worried about the possibility we may not be around in a few years? All
the parts that could potentially require replacement are easily
available elsewhere.
All of our saunas come with free installation.
Our professionally trained installers will arrive at your house and
assemble your sauna within 2 hours. They will make sure no packaging or
installation debris is left in your house and will also give you a
quick demonstration of the sauna functions and features.
We are dedicated to our after sales support. We
know that much of our business is generated by word of mouth, and we
find that for every satisfied customer we often gain one or more
additional customers. If you have any queries regarding the
product, just give us a call and we will be happy to help.
You can be assured that when you pay us, you are paying over a secure
server, and your details will be kept safe. We use Protx, one of the
largest and most well known secure payment providers. All personal
information collected is completely secure, as all financial details
are processed on a secure 128-bit connection, guaranteeing your
information is safe.
